SET UP A REPRESENTATIVE OFFICE (RO) IN SHENZHEN CHINA

1. There are three principal business models for foreignaccounts from company headquarters, and financial
companies seeking to establish themselves in China :statements from the main bank.
Joint Ventures, Wholly Foreign-Owned Companies, andAn explanation of the foreign company's areas of
Representative Offices (ROs).business interest.
2. Foreign companies are often wary aboutThe address of the premises to be used for the RO, if
establishing a permanent office in China , in view of theavailable.
high running costs and the complexities of setting up an14. The documents are sent to MOFCOM, which will
RO.respond with a formal application form on which the
3. There is no substitute for having a person on theforeign company will be asked to provide the same
ground in China to monitor local economic trends,information again. MOFCOM will normally take two to
identify business opportunities, liaise with potentialthree months to make any further enquiries and to
customers, deal with local officials, and build up areply. Approval to open an RO will then normally be
corporate presence. Not all agents can be relied upongranted. Approval certificates are valid for three years,
to perform these tasks to the standards a companybut still have to be renewed annually. Any change of
requires.foreign representative will mean the company has to
What Does an RO Do?go through the approval procedures outlined above.
4. The Chinese distinguish between a "representative15. Within 30 days of approval having been received,
office" (RO) and a fully-fledged "branch office" of athe company then needs to complete other approval
foreign company. An RO must be in place before theprocedures, most of which involve registering itself with
company can have a branch in China . Permission tothe following organisations :-
"up-grade" an office is at the discretion of the ChineseThe local office of the State Administration for Industry
authorities.& Commerce (SAIC), presenting the same
5. Foreign companies' ROs are not allowed to transactcollection of papers as those required by MOFCOM,
business directly in China . Chinese regulations onlytogether with the latter's approval certificate.
allow them to "build relations and provide technicalThe Public Security Bureau (PSB) (with respect to
support". But this does mean that they are able tofuture visa applications).
carry out the liaison activities with Chinese governmentThe Customs Administration (regarding import
and commercial organs, which are essential toprocedures for personal effects).
successful business in China .The Tax Bureau. Both the RO and each of its staff
6. ROs operate under two sets of Chinese legislation,members must register with the local tax bureau of
the Interim Regulations for Control of Residentthe Ministry of Finance.
Representative Offices in China , issued in 1980, andThe Bank of China (BOC) (regarding company and
the 1983 Procedures for the Registration &personal bank accounts). Certain other Chinese banks,
Administration of Resident Representative Offices ofincluding the Bank of Communications and the CITIC
Foreign Enterprises in China . ROs for banks and otherIndustrial Bank are also authorised to deal with
financial institutions are governed by separateforeign-related business.
regulations. In addition, some municipalities and provincialExpatriate Workers
governments have rules of their own, covering specific16. In addition to the Chief Representative, Chinese law
areas. Local differences can be confusing. Forallows an RO to be staffed by other expatriate
example, although there is no nationwide duty-freerepresentatives. Only the ROs for banks and other
import policy for ROs, Tianjin allows the duty-freefinancial institutions have limits placed on the numbers
import of two cars per RO, and Dalian has noof expatriates who can be employed (law firms will
restrictions whatsoever.have the latest details). The larger ROs, which require
7. In general ROs are allowed to do the following :-a number of skilled overseas staff (such as
Liaise with the foreign company's Chinese tradingconsultants, accountants and interpreters), often
counterparts.appoint them all as "representatives" to avoid being
Liaise with the host organisation and host Ministry forobliged to recruit staff from one of the State
specific projects.Employment agencies (see below).
Organise business meetings, and business visits from17. Prospective representatives should register
company headquarters. In this respect, ROs can oftensuccessively with the company's Chinese sponsor, the
help obtain business visas more easily for visitors.local SAIC office, and the local PSB office. The PSB
Conduct public relations work.(who will require a set of matching photographs and a
Undertake local administration.registration fee) will grant a foreigner's residence
8. The official limits on ROs' activities are not clearlypermit. The representative should at the same time
defined. A number of business representatives in ROsapply for a six-month multiple entry visa. Finally, the
have found loopholes in the regulations prohibitingapplicant should register with the local tax bureau within
revenue-earning activities. As a result, in 1993 the30 days of starting work.
Chinese Government introduced a tax on ROs'How to Find Local Staff
"unofficial" income. But companies should be aware18. Chinese staff for ROs must be supplied by a State
that violating the official restrictions on ROs' activitiesemployment agency. For the most part, companies are
might also result in the suspension of the company'srequired to recruit personnel from FESCO, but recently
business activities in China , together with a fine.other more specialised State bodies have been set up,
Where Should the RO be Based?and to which foreign companies can legitimately apply.
9. The most popular sites for ROs are Beijing ,19. Foreign companies usually make their bid for staff
Shanghai , Guangzhou or Shenzhen. Beijing 'sto FESCO, who will send for interview a selection of
advantages are that it gives access to Governmentpersonnel whom they claim meet the company's
departments, Embassies and other foreign businesses.conditions. Once staff have been recruited, the
10. Shanghai is experiencing a period of rapid economiccompany must make a monthly payment to FESCO
development, and may be a good site for the RO of afor staff salaries. In order to offer staff incentives, and
company setting up a Joint Venture there. Guangzhouto discourage speculative job-hopping, most foreign
is a useful base for companies with operations incompanies pay staff a separate allowance to make
South China . Shenzhen, the Special Economic Zoneup what would otherwise be quite paltry salaries.
(SEZ) across the border from Hong Kong, is a majorUpgrading to Full Branch Status
workshop for companies sub-contracting to Hong21. Once the RO has been in operation for several
Kong firms. A number of overseas firms have set upyears the company may find it appropriate to seek to
ROs in China 's other SEZs or Open Coastal Cities .upgrade it to a full branch office. The circumstances
Shenzhen is the best choice for doing business inmight be the formation of a Joint Venture with a
China . Situated in the Pearl River Delta, Shenzhen isChinese partner, or some other form of long-term
the first Special Economic Zone since China carriedcollaboration. The procedures for upgrading an RO to
out reform and open-door policy 30 years ago.a full operational branch office are quite complex, and
Shenzhen has an area of 1953 square km's and avary from one industry to another. Approval will often
population of more than 10 million. Shenzhen is the besthave to be sought from a number of related Ministries,
city both for living and working in China as well as thea process which is usually extremely time-consuming.
fastest growing city in the world. In Shenzhen you canClearly, if a British company were to contemplate a
enjoy the sound infrastructure and the intensivestep of this kind, its board would need to have made a
industrial chain for trading, manufacturing and valuefirm commitment to a long-term relationship with China .
investment. Since Shenzhen is bordering Hong Kong ,22. Even if a company sets up an operational branch
you can also take great advantage and opportunityin China , it may still be appropriate to maintain a
from the "one country, two systems" policy.separate RO, especially if the company is part of a
Applying for an Office Licencegroup with other interests in China .
11. All foreign companies wishing to open an RO mustPoints Made by Expatriate Managers
obtain Chinese Government approval. The decision lies23. The following points represent some of the more
with the Ministry of Commerce (MOFCOM), which iscommon views on running ROs expressed by local
now the sole supervisory agency for all exceptexpatriate managers.
companies operating in the financial sector, who mustA number of managers have commented that the
apply to the People's Bank of China (PBOC).effective management of a Chinese RO requires a
12. The foreign company needs first of all to obtain awide range of skills. A knowledge of Mandarin is a
letter of invitation from a "host organisation", a localdistinct advantage, as is the ability to be an efficient
sponsor which is usually a Chinese company withoperator under adverse conditions. It is also helpful to
which the foreign firm has had business dealings in theknow how to transact business with the Chinese
past. Sponsors can also be selected from among thebureaucracy.
consultancies, which are attached to GovernmentAccording to foreign company representatives based
bodies such as MOFCOM or the Foreign Enterprisein China , the quality of local personnel can vary widely.
Service Corporation (FESCO).It is increasingly difficult to find staff with the right
13. The Chinese sponsor's letter introduces the foreigncombination of skills. Companies find that they often
company to MOFCOM (and the PBOC in the case ofneed to provide basic training in Western business
financial firms), and recommends that the company bemethods and marketing skills. Experience has shown
permitted to establish an RO. The Ministry will then givethat the best employees should receive financial
the foreign company a list of documents that need tobonuses over and above the standard salary as an
be submitted before an application can be considered.inducement to loyalty.
These documents will normally include :-The cost of renting property in China is extremely high
A letter from the company Chairman, identifying theby world standards, but seems to have levelled for the
company representative.time being. Telecoms charges are high. The cost of
A complete list of the Board of Directors.expatriate packages is also very high, in view of
Articles of association.accommodation costs, rest and recreation breaks,
Annual company reports for the previous three years,health insurance and other benefits.
plus the most recent balance sheets and profit/loss